Online Orders
Where do you ship?
We ship to all 50 states and Puerto Rico.
How much does shipping cost?
We charge a flat rate of $5.85 for orders below $50. Shipping is covered by us above $50.
How do you ship?
We use UPS or USPS. We offset our emissions and use only recyclable materials. Check our Packaging page for more information.
Do you accept returns?
We don’t accept returns due to emissions associated with online product returns. Of course, if your product arrives damaged, we will make it right! Email info@rebrandskincare.com for your replacement or refund.
There is a problem with my order, what should I do?
Reach out to us at info@rebrandskincare.com with your order number and we’ll help you figure it out!
Our Products
Do your products contain (insert hazardous chemical here)?
Everything you’ll find in our products is listed on our Ingredients page. Why have a ‘no’ list, when you can have a ‘yes’ list! For reference, we meet (and far exceed) The Credo Clean Standard - the strongest clean standard in retail.
Are your products vegan and cruelty-free?
Yes! Our products do not contain animal byproducts and are not tested on animals. We are working on our certification with Leaping Bunny.
Are your products organic?
Our products are not certified USDA Organic, but many contain organic ingredients. While we support organic farming, we also evaluate other aspects of sustainability such as waste reduction and local sourcing before selecting an ingredient. For more information, check out our Ingredients page.
Do your products contain fragrance (including essential oils)?
No, our products are all fragrance free at this time. This is part of our commitment to minimalism - creating products that work for a range of skin types and preferences.
Sustainability
How do I recycle my product when I finish it?
Visit each product page for End of Life instructions. More general information can be found on our Packaging page.
How do refills work?
You have two awesome options to refill your skincare.
Option 1 ~ Find a refill shop near you and refill in person.
Option 2 ~ Order a 2X Refill on our site and refill at home!
Either way, please wash and sanitize your packaging before refilling.
Why refills?
By offering refill sizes, we cut down on packaging waste and emissions associated with shipping our product.
Work With Us
Do I have to be a refill shop to sell your products?
No! We love to work with all small sustainably-minded stores. That said, we hope you will encourage your customers to check out our refill options at rebrandskincare.com.
Who should I contact about working with your brand or selling your products?
Check out our Wholesale page for more info. Don't see what you need? You can email me (Aubri) at aubri@rebrandskincare.com. Looking forward to it!
Still have questions? We type fast ;)